Housing Development Finance Corporation (HDFC) is the largest and leading bank in the private sector in India.Headquarter of the HDFC bank is situated in Mumbai, Maharashtra.
As the bank provide, various services in the banking sector, HDFC Bank Customer Care Number always responds quickly and with accountability.The HDFC bank does its business in many fields like retail banking, wholesale banking and treasury.
Bank offers a diverse range of financial products in retail banking through its vast range of branches, ATMs and by online platforms like internet banking, mobile banking.
Having a large customer base and managing its queries and complaints is not a child’s play.Therefore the bank has established a robust and dedicated bank customer care department to get in touch with its customers round o’clock.
Customers can raise their issues and grievances to HDFC bank customer care number to get those complaints resolved.Customers can contact HDFC bank customer care via phone, SMS, emails, and net banking.
Also Read – Axis Bank Customer Care
- Through bank customer care number
- Via SMS service
- Via online banking/mobile banking
- By visiting the nearby bank branch
- Through postal service
HDFC Bank Customer Care Number 24*7
Bank has provided its customer care number to establish contact between a customer and the bank. Following are the tollfree numbers to lodge complaints and redressal of queries for different services-
|Name of Service||Tollfree Number|
|Grievance Redressal Desk||1800-224-060|
|For HDFC Phone Banking Service||1800-267-6161|
|For fraud Transaction of HDFC bank credit card||1800-266-4332|
|HDFC Customer Grievance Redressal Desk for Banking Products||1800-266-4060|
|HDFC Account Balance enquiry missed call Number||1800-270-3333|
|For HDFC mutual fund Enquiry number||1800-267-1006|
|For Query of Lodged Complaint||18002583838|
|In Case Transaction not done by you ( Credit Card, Debit Card or Online Banking )||1800-258-6161|
Apart from this bank has provided a tolled number to resolve all types of queries regarding banking-
City-wise Hdfc Bank Customer Care Number
Apart from the above toll-free customer care number HDFC Bank has also provided city-wise exclusive customer care numbers to its valuable customers. They can directly contact to that number and get their queries resolved. Standard charges will be applied by that service provider. Numbers are as following-
|City/Location||HDFC Bank Customer Care Number|
|Ahmedabad||079 6160 6161|
|Bengaluru||080 6160 6161|
|Chandigarh||0172 6160 616|
|Chennai||044 6160 6161|
|Cochin||0484 6160 616|
|Delhi & NCR||011 6160 6161|
|Hyderabad||040 6160 6161|
|Indore||0731 6160 616|
|Jaipur||0141 6160 616|
|Kolkata||033 6160 6161|
|Lucknow||0522 6160 616|
|Mumbai||022 6160 6161|
|Pune||020 6160 6161|
HDFC Bank Customer Service Via SMS
Customers can avail banking services through their mobile number registered in the bank. By sending a text message in the format provided by the bank, customers can get that particular information. Following are the keywords and numbers-
|For HDFC Bank Balance Enquiry||bal||5676712|
|For HDFC Bank Mini statement||txn||5676712|
|For HDFC Bank Cheque Status enquiry||cst<6 digit cheque no.>||5676712|
HDFC Bank Customer Care Service via Online Banking/Mobile Banking
HDFC Bank customers can also avail customer care services via mobile banking as well as through online banking.
Customer Care Service via Mobile Banking App
Mobile banking provides overall services related to banking to the customers. They can also reach to customer care via this app to sort out queries. Following are the steps-
- Users can download the mobile banking app from the google play store.
- Do registration.
- Contact to HDFC Bank customer care from the ‘contact us’ menu.
Customer Care Service via Online Banking
Customers using net banking can also contact to customer care through this way. A chatbot is available named as EVA to do your query and provide relevant information.
Customer Care Service by Visiting the Nearby Bank Branch
It is a very conventional and effective way to lodge your complaints, to do your queries and get them addressed by the Help Desk formed by the bank in the branches.
Customer Care Service through Postal Facility
Customer can write their query through posts also. Following is the address to send-
HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,
26-A Narayan Properties, Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai- 400 072
HDFC Bank Customer Care Grievance Redressal System
If customers are not satisfied with the above-mentioned customer care services, they can approach to next authority. Bank has established a good and fast responsive Customer Care Grievance Redressal System to address the concerns of the customers on priority.
While approaching, customers should be handy with previous complaint numbers. Customers can contact through the following ways-
1.The grievance redressal Form is available on the official website of HDFC Bank. Customers have to fill it with the required information and submit it.
2.Customers can also contact via the following telephone numbers-
For Banking Services – 1800224060
(9.30 am – 6.30 pm on all working days)
Query related to HDFC Bank Credit Cards- 044 – 23625600
(9.30 am – 5.30 pm on all working days)
Principal Nodal Officer
If you are not satisfied with the Customer Care Grievanve Redressal System can contact to Principal Nodal Officer through the undermentioned contact number and can escalate your query/complaint.
Final Words About HDFC Bank
HDFC Bank is always known for its product offers to the customers as well the customer care service it provides.
It is the leading bank in the private sector and expanded in many foreign countries also.The bank was among the first to get approval by RBI to set up a private bank.Today bank has vast infrastructure and reach of almost 5,608 branches and 14,897 ATM’s in 2,902 cities/towns.
All updated and relevant information is provided to our users with this article still if any info required, just write it down in my comment box to get a proper reply.