HDFC Bank Customer Care Number 24*7 Toll-Free 2021

HDFC Bank Customer Care

Housing Development Finance Corporation (HDFC) is the largest and leading bank in the private sector in India.Headquarter of the HDFC bank is situated in Mumbai, Maharashtra.

As the bank provide, various services in the banking sector, HDFC Bank Customer Care Number always responds quickly and with accountability.The HDFC bank does its business in many fields like retail banking, wholesale banking and treasury. 

Bank offers a diverse range of financial products in retail banking through its vast range of branches, ATMs and by online platforms like internet banking, mobile banking.

Having a large customer base and managing its queries and complaints is not a child’s play.Therefore the bank has established a robust and dedicated bank customer care department to get in touch with its customers round o’clock.

Customers can raise their issues and grievances to HDFC bank customer care number to get those complaints resolved.Customers can contact HDFC bank customer care via phone, SMS, emails, and net banking.

Also Read – Axis Bank Customer Care

                     Internet Banking, Features, Advantages & Disadvantages

  1. Through bank customer care number
  2. Via SMS service
  3. Via online banking/mobile banking
  4. By visiting the nearby bank branch
  5. Through postal service

HDFC Bank Customer Care Number 24*7

Bank has provided its customer care number to establish contact between a customer and the bank. Following are the tollfree numbers to lodge complaints and redressal of queries for different services-

Name of Service Tollfree Number
Grievance Redressal Desk 1800-224-060
For HDFC Phone Banking Service 1800-267-6161
For fraud Transaction of HDFC bank credit card  1800-266-4332
HDFC Customer Grievance Redressal Desk for Banking Products 1800-266-4060
HDFC Account Balance enquiry missed call Number 1800-270-3333
For HDFC mutual fund Enquiry number 1800-267-1006
For Query of Lodged Complaint  18002583838
In Case Transaction not done by you           ( Credit Card, Debit Card or Online Banking ) 1800-258-6161

Apart from this bank has provided a tolled number to resolve all types of queries regarding banking-


City-wise Hdfc Bank Customer Care Number

Apart from the above toll-free customer care number HDFC Bank has also provided city-wise exclusive customer care numbers to its valuable customers. They can directly contact to that number and get their queries resolved. Standard charges will be applied by that service provider. Numbers are as following-

City/Location HDFC Bank Customer Care Number
Ahmedabad 079 6160 6161
Bengaluru 080 6160 6161
Chandigarh 0172 6160 616
Chennai 044 6160 6161
Cochin 0484 6160 616
Delhi & NCR 011 6160 6161
Hyderabad 040 6160 6161
Indore 0731 6160 616
Jaipur 0141 6160 616
Kolkata 033 6160 6161
Lucknow 0522 6160 616
Mumbai 022 6160 6161
Pune 020 6160 6161

HDFC Bank Customer Service Via SMS 

Customers can avail banking services through their mobile number registered in the bank. By sending a text message in the format provided by the bank, customers can get that particular information. Following are the keywords and numbers-

Information Keyword Number
For HDFC Bank Balance Enquiry bal 5676712
For HDFC Bank Mini statement txn 5676712
For HDFC Bank Cheque Status enquiry cst<6 digit cheque no.> 5676712

HDFC Bank Customer Care Service via Online Banking/Mobile Banking

HDFC Bank customers can also avail customer care services via mobile banking as well as through online banking.

Customer Care Service via Mobile Banking App

Mobile banking provides overall services related to banking to the customers. They can also reach to customer care via this app to sort out queries. Following are the steps-

  1. Users can download the mobile banking app from the google play store.
  2. Do registration. 
  3. Contact to HDFC Bank customer care from the ‘contact us’ menu.

Customer Care Service via Online Banking 

Customers using net banking can also contact to customer care through this way. A chatbot is available named as EVA to do your query and provide relevant information.

Customer Care Service by Visiting the Nearby Bank Branch

It is a very conventional and effective way to lodge your complaints, to do your queries and get them addressed by the Help Desk formed by the bank in the branches.

Customer Care Service through Postal Facility

Customer can write their query through posts also. Following is the address to send-

HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,

26-A Narayan Properties, Chandivali Farm Road,

Off Saki Vihar Road, Chandivali,

Andheri (East), Mumbai- 400 072

HDFC Bank Customer Care Grievance Redressal System

If customers are not satisfied with the above-mentioned customer care services, they can approach to next authority. Bank has established a good and fast responsive Customer Care Grievance Redressal System to address the concerns of the customers on priority.

While approaching, customers should be handy with previous complaint numbers. Customers can contact through the following ways-

1.The grievance redressal Form is available on the official website of HDFC Bank. Customers have to fill it with the required information and submit it.

2.Customers can also contact via the following telephone numbers-

For Banking Services –                                                                                                                                                       1800224060

(9.30 am – 6.30 pm on all working days)

Query related to HDFC Bank Credit Cards-                                                                                                                        044 – 23625600

(9.30 am – 5.30 pm on all working days)

Principal Nodal Officer 

If you are not satisfied with the Customer Care Grievanve Redressal System can contact to Principal Nodal Officer through the undermentioned contact number and can escalate your query/complaint.


Final Words About HDFC Bank

HDFC Bank is always known for its product offers to the customers as well the customer care service it provides.

It is the leading bank in the private sector and expanded in many foreign countries also.The bank was among the first to get approval by RBI to set up a private bank.Today bank has vast infrastructure and reach of almost 5,608 branches and 14,897 ATM’s in 2,902 cities/towns.

All updated and relevant information is provided to our users with this article still if any info required, just write it down in my comment box to get a proper reply.




Leave a Comment

Your email address will not be published.